Legal

Privacy Policy

Last updated: 9 July 2026

SOVPOWER PTE. LTD. (“SOVPOWER”, “we”, “us” or “our”) is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 of Singapore (the “PDPA”). This Privacy Policy explains how we collect, use, disclose and safeguard personal data when you visit this website or otherwise interact with us.

1. Who we are

For the purposes of the PDPA, SOVPOWER PTE. LTD. is the organisation responsible for the personal data it collects through this website.

2. What personal data we collect

“Personal data” means data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which we have or are likely to have access. We may collect:

• Contact and enquiry data — your name, organisation, work email address and the content of any message you send us through a contact form or by email.
• Correspondence — records of communications between you and us, including any deployment or commercial discussions.
• Technical data — limited information automatically sent by your browser to our hosting provider, such as IP address, browser type and the pages requested, which may be retained in server logs for security and operational purposes.

We do not knowingly collect personal data of a sensitive nature through this website, such as NRIC, FIN or passport numbers, or health or financial information, and we ask that you do not submit any.

3. How we collect personal data

We collect personal data when you:

• contact us by email or submit an enquiry or contact form on this site;
• communicate with us about a potential deployment, partnership or other commercial matter; or
• browse this website (technical/log data, as described above).

If you provide us with personal data about another individual (for example a colleague), you confirm that you are authorised to disclose it to us and that the individual has consented to, or is deemed under the PDPA to have consented to, our collection, use and disclosure of that data as described in this Policy.

4. Purposes for which we use personal data

We collect, use and disclose personal data for purposes that a reasonable person would consider appropriate in the circumstances, including to:

• respond to your enquiries and arrange the conversations you request;
• provide, evaluate and discuss our products, services and deployments;
• manage our relationship with you and our business operations;
• operate, maintain and secure this website;
• comply with applicable laws, regulations and lawful requests from public authorities; and
• where you have consented, send you information about our products and services.

5. Consent

By submitting your personal data to us, you consent to our collection, use and disclosure of that data for the purposes set out in this Policy. In some cases we may rely on deemed consent or another lawful basis permitted under the PDPA (for example, where collection is reasonably necessary to take steps at your request or to conclude or perform a contract).

Withdrawing consent

You may withdraw your consent to our continued collection, use or disclosure of your personal data at any time by writing to our Data Protection Officer (see Section 16). We will inform you of the likely consequences of withdrawal. Please note that withdrawing consent may mean we are unable to continue providing certain services or responding to you.

6. Disclosure of personal data

We do not sell your personal data. We may disclose personal data to:

• Service providers and data intermediaries that process data on our behalf (for example website hosting, email and IT providers), under contractual obligations to protect it;
• Our professional advisers and affiliates where reasonably necessary for the purposes above; and
• Public authorities or other parties where required or permitted by law.

7. Transfer of personal data outside Singapore

Some of our service providers may store or process personal data outside Singapore. Where we transfer personal data overseas, we will take reasonable steps to ensure that the recipient provides a standard of protection comparable to that under the PDPA, as required by the Transfer Limitation Obligation.

8. Protection of personal data

We make reasonable security arrangements to protect personal data in our possession or control against unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Retention of personal data

We retain personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required or permitted by applicable laws. When personal data is no longer needed for any legal or business purpose, we will take reasonable steps to securely delete or anonymise it.

10. Accuracy and your rights of access and correction

We take reasonable steps to ensure that personal data we hold is accurate and complete. Subject to the exceptions under the PDPA, you have the right to:

• Access the personal data we hold about you and information about the ways in which it has been used or disclosed; and
• Correct any error or omission in your personal data.

To make an access or correction request, please contact our Data Protection Officer (see Section 16). We may charge a reasonable fee for an access request, of which we will inform you in advance. We will respond as soon as reasonably possible, generally within 30 days. If we are unable to respond within 30 days, we will inform you in writing of the soonest practicable time by which we can respond.

11. Cookies and similar technologies

This website is designed to function without advertising or third-party tracking cookies. We do not use analytics, advertising or social-media tracking technologies on this site, and fonts and assets are served from our own domain rather than third-party content delivery networks.

Your browser may store strictly necessary, technical information required to display the site. If we introduce analytics or other cookies that collect personal data in future, we will update this Policy and, where required, obtain your consent first.

12. Third-party links

This website may contain links to third-party websites (for example our partners). This Policy does not apply to those external sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

13. Data breach notification

We maintain procedures to assess and respond to data breaches. Where a data breach is likely to result in significant harm to affected individuals, or meets the prescribed threshold of scale, we will notify the Personal Data Protection Commission (PDPC) and affected individuals in accordance with the PDPA.

14. Marketing messages

If you receive marketing communications from us, you may opt out at any time using the unsubscribe facility in the message or by contacting us. We comply with the marketing-message requirements of the PDPA and the Spam Control Act 2007, and with the Do Not Call provisions of the PDPA where they apply.

15. Changes to this Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when it was last revised. Material changes will take effect when the updated Policy is posted on this website.

16. Contact us — Data Protection Officer

If you have any questions about this Policy, wish to exercise your rights, or want to make a complaint about how we handle personal data, please contact our Data Protection Officer:

If you are not satisfied with our response, you may lodge a complaint with the Personal Data Protection Commission (PDPC) of Singapore at www.pdpc.gov.sg.